Service Advisor

Updated: May 09, 2024 03:00 AM GMT

Listers Group

Boston

Job Introduction

We are recruiting for a Service Advisor to join our Mercedes Benz Dealership in Boston. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.

Excellent basic salary with a bonus OTE of £32,000 plus benefits.

You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services.

Role And Responsibilities
• Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload
• Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
• Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls.
• Liaising with the Workshop, Parts and Sales department to... More Detail