Support Analyst with Dutch

Atos

Las Palmas de Gran Canaria

The future is our choice

At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.

We are looking for a Customer Support Service Agent with Dutch to join our offices in Tenerife or Gran Canaria.

What You Will Do
• Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.
• Identify appropriate problem-resolution procedures using customer-specific information.
• Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly.
• Evaluate new services, processes and technologies introduced at the helpdesk.
• Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service... More Detail

Apply Now

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