Call Center Agent (Costa Rica)

Updated: May 09, 2024 01:09 AM GMT

24 Hours Group

Cartago Province, Cartago

Job Description

This is a remote position.

We’re looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls.

The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing answers, insights, instructions, and assistance for services.

As the voice of our company, the call center representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction.

The candidate

MUST have experience when it comes to the following services provided below :

Experience may be from taking calls, customer service or a previous technician of the ff. service)

Moving

Heating, ventilation, and air conditioning

Home Improvement

Plumbing

Locksmith

Air Duct

Water Damage

And other services... More Detail