Inside Sales Representative
Updated: May 09, 2024 12:09 AM GMT
Guillevin International
Bathurst, NBStatus
Regular, Full time
Location:
Bathurst, New Brunswick
Job Description
Reporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.
Main Responsibilities
• Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;
• Responds to the customer's inquiries in a timely manner;
• On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;
• Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;
• Proactively suggests associated and/or alternate products as needed;
• Promotes focus product items to generate incremental sales;
• Quickly informs the appropriate person (Business Centre Manager, Outside Sales... More Detail
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