hotel night auditor

Updated: May 08, 2024 11:59 PM GMT

Government of Canada - Western

Edson, AB

Overview Languages

English
Education
• No degree, certificate or diploma
Experience

Experience an asset
Work setting
• Hotel, motel, resort
Responsibilities Tasks
• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service
Additional information Work conditions and physical capabilities
• Attention to detail
• Standing for extended periods
• Work under pressure
Personal suitability
•... More Detail