Webchat - Customer Support Associate

Updated: May 08, 2024 10:31 PM GMT

Tata Consultancy Services

Kolkata, West Bengal

Mega Walk-in | TCS Kolkata Hiring for Webchat Role

INTERVIEW DETAILS:

Interview date: 11th May 2024, Saturday
Interview time: 11:00 AM to 1:00 PM.
Venue: (Kolkata)
Tata Consultancy Services
Address: Candor Tech Space ( Unitech Gate 1 stoppage)

A1 Tower, 9th Floor, Action Area I, Newtown, Kolkata, West Bengal 700135

Job Summary:

Role : Customer Service Associate ( Email and Chat)
Experience: 1 year to 5 years
Job Location: Kolkata

Requirement:

Any Full time Non-Technical Graduate with 1 year to 5 years of work experience

Responsibilities:

Excellent communication skills (verbal & written)
Willingness to work in rotational shifts and night shifts
Prior experience in international webchat process is preferred
Should be able to handle all inbound customer service webchat

Eligibility:
• Candidates from any graduation stream with 1 year to 5 years of relevant work experience. Full Time Graduation. (B.E, B.sc-IT, B.Tech and MCA are not allowed).
• Should have good communication... More Detail