SMB Account Manager

Updated: May 08, 2024 06:04 PM GMT

Jio Platforms Limited

Sahibzada Ajit Singh Nagar, Punjab

Position: SMB Account Manager

Job Description
• Acquire customers and achieve the targets given for the allocated accounts. Responsible for acquiring Enterprise customers by building a thorough understanding of key customer needs and requirements
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Collaborate with the solution team to provide the products and services and ensure timely delivery to customers
• Maintain hygiene and control escalation matrix for customer complaints and resolution
• Follow internal processes to ensure the end-to-end sales cycle and meet account metrics
• Cloud and SaaS selling experience is preferable
• Create Customer profile as per the template for each account assigned
• Building Nurturing Account-focused relationship: Prior experience of account management

Mandatory Key Skills
• Negotiation... More Detail