Support Specialist
Updated: May 08, 2024 02:17 PM GMT
Capitec
StellenboschApply by: 11/03/2024
We're On The Lookout For Energetic, Self-motivated Individuals Who Share Our Passion For Service In The Banking Industry. To Be Part Of The Journey, Follow The Steps Below
• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above finalize your application by clicking apply below
Purpose Statement
• Co-ordinate, investigate and provide timely feedback on incoming E-Channels related queries received from the Business Support Centre (BSC) and Complaint Management to the requesting party with the guidance of the E-Channels Specialist.
• Log and track E-Channels incidents on Jira.
• Oversee small system and/or operational improvements resulting from user and client queries.
Qualifications (Minimum)
• Grade 12 National Certificate / Vocational
Qualifications (Ideal Or Preferred)
• Certification in SQL Programming
• A relevant tertiary qualification in Information Technology
Experience and... More Detail
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