Customer Success Manager - Net Zero

ecocareers

Dudley

An award-winning energy consultancy are looking for a Customer Success Manager to be responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers. The Customer Success Manager is responsible for defining and delivering the success plan, part of which is to identify the customers’ needs and to introduce products and services. In this role you will drive the highest ROI possible for their products and services to their medium value-based customers . If you have experience as an Account Manager or within a customer orientated role in the energy industry, we want to hear from you, apply today! Key responsibilities: Map, build and maintain strong relationships with your key customer portfolio Develop a deep understanding of the customers business and align solutions Design and deliver proposals and presentations for upselling and cross-selling opportunities. Establish clear renewal goals to ensure the customer portfolio stays at... More Detail

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