IT Support Technician, Buenos Aires, Argentina

Foxys Computing Services

Buenos Aires

The position of IT support Technician (Contractor) – End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations.

The candidate works on assignments of a diverse scope where analysis of data and hardware requires evaluation of identifiable factors. The candidate exercises judgment with supervision within the generally defined practices and policies in selecting methods and techniques for obtaining solutions and acts as a liaison between customers, departments, and within the organization to lead problem resolution.

Essential duties for the position include, but are not limited to the following:
• Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs
• Ensure that each Desktop Device is installed with the appropriate Desktop image.
• Resolve incidents and problems associated with EUC equipment
• Perform reactive troubleshooting... More Detail

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