Business Development Manager

Updated: May 07, 2024 09:31 AM GMT

Standard Chartered

Hanoi

Job description:

Job Summary

Mandate:
• Engage NTB Affluent clients via leads sourced from Alliances, Targeted lists or Employee Banking Team (senior executives) with full Priority offering
• Also handle client-led requests via ATL/online pull
• Activate NTB clients, set up and educate clients on remote channel usage i.e., online, Client Centre, ATM, and hand-over clients to assigned Priority Banking Team
• Do not manage the client relationship beyond acquisition & activation
• Limited focus on lead generation

Activities (role in clients journey)
1. Prepare & set up (remote)
• Collect info from leads from sources
• Pre-send product bundles description and bank proposition
• Collect all documents (digital) required for account opening and pre-fill forms

2. Meet, deep sell & train (in person)
• Meet in person (ensure Priority Banking Team)
• Listen and determine further needs
• Acquire clients with anchor products
• Set up KYC needs with KYC centre
• Educate and conduct initial set... More Detail