Conseiller clients

Updated: May 06, 2024 07:27 PM GMT

em2lab

Marrakesh

Join the dynamic team at Airbnb Marrakech , where we're dedicated to creating unforgettable travel experiences for guests from around the globe. As a leading hospitality platform, we're committed to fostering a diverse and inclusive community, connecting travelers with unique accommodations and local culture.

Job Description:

We're currently seeking a talented and passionate Bilingual Customer Advisor to join our team in Marrakech. In this role, you will be the first point of contact for our guests, providing exceptional customer support in both English and French. You'll assist guests with inquiries, resolve issues, and ensure their Airbnb experience exceeds expectations.

Responsibilities:

Respond promptly and professionally to guest inquiries via phone, email, and chat.

Assist guests with booking accommodations, resolving payment issues, and navigating the Airbnb platform.

Address guest concerns and complaints with empathy and efficiency, striving to achieve positive... More Detail