Implementation Specialist

IDS Fintech

Beirut

Goal of position
• Maximize client satisfaction by fulfilling their requests, solving their problems efficiently and supporting them through effective guidance / trainings
• Ensure project delivery and successful implementations in a timely manner.

Tasks and Responsibilities
• Implementation and setup and configuration of the applications of VESTIO at the client site and at the company platform
• Conduct application support, data support and technical support
• Data migration (legacy data) from existing system at the clients’ site
• Data validation & reconciliation with old systems of results post migration to the new system
• Implement integrations with different ERP systems (Dynamics, IMAL, Oracle, etc.) or trading system
• Provide training in Arabic and English for customers and determine the material needed for client training in coordination with management
• Follow up with clients after training to ensure optimal training results
• Communicate with clients frequently and even... More Detail

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