Customer Service Representative (Multilingual)

Careerxtra

Riga, Latvia

SWEDISH, GERMAN, DANISH, FINNISH, POLISH, DUTCH, FLEMISH OR NORWEGIAN SPEAKING CUSTOMER SERVICE PROFESSIONALS REQUIRED! WITH RELOCATION ASSISTANCE!!

We are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga.

Work model: On-site

Location: Riga, Latvia

Employment type: Full-time

Duties And Responsibilities
• Handle incoming message requests from customers of a payment platform over phone, chat and email and provide resolution to end users
• Record case resolutions in the contact center tool based on client communication
• Ensure that cases are resolved within the case life cycle
• Escalate priority issues per client specifications to the immediate lead if applicable
• Work independently and within a team
• Communicate well with internal and external contacts
• Provide exemplary customer experience
• Meet quality standards on all handled contacts
• Follow the schedule of work days and hours, be ready to start working on... More Detail

Apply Now

Companies Hiring in Riga

Aprikos

ENJOY Recruitment Latvia

Addendum

ENTEZ

The WhyKingz

Commercialization Reactor

Careerxtra

Accenture Baltics

Supliful

Nordic Jobs Worldwide

Dyninno Group

FactSet

paybis.com

Tietoevry

Pragmatike

CVMarket.lv

Canonical

MOTTRA CAVIAR

Edurio

Baltic Travel Group