Customer Service Manager/ Team Leader - Wallonia

Updated: May 06, 2024 05:51 AM GMT

Michael Page Belgium

Belgium

About Our Client

Our client is a world leader in its sector A fast-growing company looking for a dynamic professional to strengthen its customer service team.

Job Description
• Management of a team of 3 customer service officers
• Entering and processing incoming orders through to tracking deliveries and invoicing
• Correct and proactive follow-up of customer files for restocking or order management
• Ensuring that all export formalities run smoothly, as well as liaising with the customs department
• Receiving visitors and the telephone exchange
• Centralising information on complaints and consulting colleagues to find solutions
• Working closely with the various departments in the organisation to ensure delivery of orders to customers

The Successful Applicant
• You have experience in team management
• You already have experience of processing orders, invoicing and managing deliveries.
• You have a thorough knowledge of Dutch, French and English.
• You are familiar with Microsoft... More Detail