Customer Service Assistant

Updated: May 05, 2024 12:54 PM GMT

North Lincolnshire Council

Scunthorpe

We have an exciting opportunity for the right individual to join us as a Customer Service Assistant based at Scunthorpe Central Community Hub. It is an 18 hour post. You will join a busy, fast paced, front of house customer service team to provide a flexible approach to ensure both reception areas, phones, email and other forms of customer contact solutions are staffed in line with business needs.

This role would be ideal for you if you are a customer focused individual with a strong interest and/or experience in supporting customers with their diverse queries. As a Customer Service Assistant, you will have daily contact with visitors to the site and play a key role in handling a range of customer enquiries ranging from libraries, Wellbeing and Active Lifestyle. The purpose is to provide a friendly and efficient operation of the front of house service to customers, staff, site visitors including contractors and the general public.

As first point of contact for the Community Hub you... More Detail