Service Advisor

Updated: May 05, 2024 12:34 PM GMT

Venatu Recruitment Group

Cheltenham

Job Description

Service Advisor, Location: Swindon

"Are you enthusiastic, reliable, organised, and hard working?"

"Have you got at least 1 year experience within a dealership working in the service department?"

"Are you looking to start a fresh within a new and supportive service team?"

Responsibilities
• Greet customers and provide them with a positive experience
• Listen to customer concerns and address them promptly and professionally
• Provide accurate and detailed information about services and products
• Upsell additional services or products to customers when appropriate
• Schedule appointments and manage service orders
• Coordinate with technicians to ensure timely completion of repairs or maintenance
• Process payments and handle cash transactions
• Maintain customer records and update information as needed

Skills
• Strong customer service skills with the ability to effectively communicate and build rapport with customers
• Cash handling experience, including processing... More Detail