Regional Field Engineer

Updated: May 05, 2024 12:34 PM GMT

Commercial

Cheltenham

We currently have a regional support vacancy for an experienced IT Support Engineer to provide 2nd/3rd line support across several outsourced managed service clients. As a Regional Field Engineer, you will be responsible for providing onsite break/fix support and mid level installs for our customers, as well as providing on site cover at our client sites i.e schools and law firms.

This role will involve a combination of working remotely from home and moderate travel to our client sites around the M25 Fringe (West) i.e Reading/High Wycombe/Basingstoke, and further, depending on requirements.

Your Responsibilities As a Regional Field Engineer Will Be
• Provide day-to-day support and management of our client’s ICT resources ensuring that there is adequate provision to meet the needs of service stakeholders and users.
• Provide management and support of the client’s core infrastructure, services and data within defined SLA’s to ensure a continuity of service to all users including fault... More Detail