Receptionist

Updated: May 05, 2024 12:27 PM GMT

Champneys Health Resorts

Ashby-de-la-Zouch

Champneys Springs

Contract: Casual

Salary: Up to £11.44 per hour plus gratuities

The Front of House department is the one department that typically forms the first impressions our guests will get upon arrival at our property, it is of paramount importance that the reception desk runs smoothly and efficiently. As a Front of House Receptionist, you are responsible for providing exceptional customer service to guests and whilst also ensuring the highest levels of safety are maintained.

You will be the first port of call for all questions and queries relating to a guest stay, spa day, club membership or any other general enquiry. Always demonstrating a can-do attitude, you will be a source of information for all guests and colleagues. Your knowledge of the day’s activities, guest numbers and availability will ensure that you support the wider teams with maximisation and utilisation.

Main duties and responsibilities as a Receptionist include;
• Greeting guests with a warm welcome and... More Detail