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Kata Rocks

Phuket, Mueang Phuket District, Phuket

About Kata Rocks:

Kata Rocks is a luxury resort located on the stunning oceanfront of Phuket, Thailand. Known for its innovative design and exclusive services, we offer a sanctuary that promises serene and indulgent experiences to our guests. We are dedicated to delivering outstanding service and creating memorable stays.

Job Summary:

We are seeking an enthusiastic and competent Reservations Support Specialist to join our team on-site at our beautiful Phuket location. This role involves managing booking inquiries and reservations through our HubSpot account, ensuring a seamless and efficient booking experience for our guests.

Key Responsibilities:
• Respond to guest booking inquiries via email, phone, and live chat through our HubSpot platform.
• Manage and update reservations, including changes, cancellations, and special requests, ensuring all data is accurate in the system.
• Assist in segmenting incoming inquiries for the marketing and sales team
• Provide detailed information... More Detail

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