Customer Service Representative | Uptown, Taguig

Accenture Philippines

Taguig, Metro Manila

As a Customer Service Representative, you will be performing the following tasks on a daily:
• You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
• You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
• You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
• You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope. More Detail

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