Contact Center Associate - Remote Work

Stylist In Pocket Technologies

Davao City, Davao del Sur

Stylist in Pocket Technologies is seeking a dedicated and independent Contact Center Associate to join our remote team in Davao City, Philippines.

As an Associate Level employee, you should have at least 4 years of experience in a similar role.Responsibilities : - Handle incoming and outgoing calls, emails, and live chats from customers regarding our products and services- Provide excellent customer service by addressing inquiries, resolving issues, and processing orders efficiently- Maintain accurate records of customer interactions and transactions- Collaborate with other team members to ensure a seamless customer experience- Take ownership of customer concerns and escalate issues as needed- Utilize creative problem-solving skills to address customer needs effectively- Participate in ongoing training and development to enhance product knowledge and customer service skills- Adhere to company policies and procedures to ensure consistent service deliveryRequirements : - Excellent... More Detail

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