Rent Arrears Officer

Updated: May 04, 2024 08:16 AM GMT

Selwood Housing

Trowbridge

Salary: £36,225 per annum

Location: Trowbridge and surrounding areas

Flexible working opportunities

Permanent, Full time (37hrs)

Closing date: 7th May 2024

Interview date: TBC

We are seeking a dedicated and organised Senior Account Manager to manage a portfolio of rent arrears cases. As a key member in the organisation, you will play a vital role in ensuring the smooth operation within the income and money advice team.

It Has The Following Main Responsibilities:
• Managing a portfolio of complex current rent debt cases.
• Working to prevent customers losing their homes and contributing to our neighbourhoods being a great place to live.
• Representing the organisation in Court, dealing with Solicitors, advocates and other agencies to secure the best outcome for Selwood Housing.
• Providing technical expertise in tenancy law and a good knowledge of income collection tools.
• Supporting colleagues to drive excellent customer service.

What We Need

For this role you’ll need to... More Detail