Application Support Team Leader

Updated: May 04, 2024 07:49 AM GMT

Cooper Lomaz Recruitment

Bury St Edmunds, Bury Saint Edmunds

Job Title: Application Support Team Leader

Location: Bury St Edmunds

Salary: £35,000 - £45,000 per annum DOE

Cooper Lomaz are excited to offer a career opportunity with a leading national business, who are looking to source an Application Support Team Leader to join their team. This newly created role will see you join the company at an exciting time, where they have been going through incredible growth in day-to-day business, and growing the team.

Role Overview:

You will be supporting the business on its continued growth, working directly with customers and supporting the application support team. The role will see you directly mentor and assist the growth of skills in the team, as well as being hands-on with customer and business partner queries.

Role Responsibilities:
• Support and mentor the application support team.
• Oversee customer and business partner queries, ensuring SLAs are met and exceeded.
• Coordinate amongst the support team to identify skills, train and mentor... More Detail