Field Services Supervisor

Updated: May 04, 2024 07:44 AM GMT

YouFibre

Ashford

Department: Field Services

Employment Type: Permanent - Full Time

Location: Ashford

Compensation: £36,000 / year

Description

Field Service Supervisor

Salary - £36,000 per year

Location: Ashford

Reporting to: Head of Field Service

Full time, Shift Pattern - 5 days - Shift pattern, Monday - Saturday , 8am - 18:30
• To be the first point of contact for your Field Service Engineers
• Have a solid understanding of fibre, networking , Wi-Fi and in-home connectivity
• Be able to lead a team of engineers and encourage them to deliver the best level of service possible
• Handle all escalated field service cases and report back to Management
• The right candidate will be someone who understands the technical challenges involved in residential broadband especially in-home Wi-Fi and good at troubleshooting.
• The Manager must be presentable, polite and someone who thrives on providing the best possible customer experience
• Owning all aspects of YouFibre Field Services in your area... More Detail