IT Support Consultant for Service Desk support
Updated: May 04, 2024 06:57 AM GMT
Ørsted
GentofteImagine a future where you handle support tasks in our Service Desk for our global IT users and participate in the ongoing development of services
Join us in this role where you’ll handle IT support via telephone and remote tools and support users through our chat portal and service management system. You’ll be part of the Global Service Desk, with colleagues in Denmark, Malaysia, and US. The different teams have a virtual cooperation as well as global competence and team meetings. You’ll be part of a rotation scheme and switch between phone support, chat, dispatch, and follow-up time for ongoing cases. Our support setup is based on the ‘first time right’ principle, meaning that we solve 75% of all inquiries upon first contact with Service Desk.
Welcome to Service Operations Central Europe Competence Centre
You’ll be part of Service Desk where you, together with your colleagues, will provide first and second level technical support and guidance to users. The Service Desk... More Detail
Similar Jobs
Companies Hiring in Gentofte, Capital Region of Denmark
Novo Nordisk
Novo Nordisk
Novo Nordisk
Gentofte Kommune
Scandinavian Tobacco Group
Ørsted
Temp-Team Danmark
Ørsted
Novo Nordisk
Orsted
People in Sport
Elmegården
STATEMENT COPENHAGEN
Quintessential AI
Sampension
Banff People
Implement Consulting Group
SolarImpact A/S
Bavarian Nordic
Ascendis Pharma
New Jobs Posted in Gentofte, Capital Region of Denmark
Latest Jobs in Gentofte, Capital Region of Denmark
-
Female Cofounder and CEO for an AI startup
The Hub -
IT-Arkitekt med cloud-ekspertise - Forsikring og Pension
Avenida Consult -
IT Business Analyst with Validation Focus
Ascendis Pharma -
Vi søger en erfaren skadebehandler til vurdering af tab af erhvervsevne
Sampension -
Studentermedhjælper til Kunderådgivning
Sampension -
Process Supporter
Novo Nordisk -
Leaders to Associate Manager Pipeline
Novo Nordisk -
Specialist/Associate Director, Pharmacometrician
Ascendis Pharma -
Senior Partnerships Manager
Novo Nordisk Foundation -
Robotics & Automation Engineer
Novo Nordisk