Front Desk Receptionist

Updated: May 03, 2024 05:20 AM GMT

Assam Hotel

Kenitra

Role Description

This is a full-time on-site role as a Front Desk Receptionist at Assam Hotel located in Kenitra. The Front Desk Receptionist will be responsible for greeting and assisting guests, managing reservations, handling phone calls and emails, and providing excellent customer service. The Front Desk Receptionist will also handle check-ins and check-outs, manage guest requests and inquiries, and ensure the smooth operation of the front desk.

Qualifications
• Excellent communication and interpersonal skills
• Proficiency in handling phone calls, emails, and other forms of communication
• Strong organizational and multitasking abilities
• Ability to work well under pressure and in a fast-paced environment
• Good computer skills and knowledge of office software
• Customer service-oriented mindset
• Ability to handle difficult situations and resolve conflicts
• Attention to detail and accuracy
• Ability to maintain a professional and friendly demeanor
• Prior experience in a... More Detail