Front Office Associate (MQ890)

Updated: May 03, 2024 03:53 AM GMT

Marriott International

Belagavi, Karnataka

**Job Number** 24020818
• *Job Category** Rooms & Guest Services Operations
• *Location** Fairfield by Marriott Belagavi, Gogte Plaza, Belgaum, Karnataka, India VIEW ON MAP
• *Schedule** Full-Time
• *Located Remotely?** N
• *Relocation?** N
• *Position Type** Non-Management
• **
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for... More Detail