Aftercare Advisor

Updated: May 03, 2024 03:43 AM GMT

CVS Group Plc

Larkhall

An excellent opportunity has arisen to join one of the UK's leading providers of pet services. Based at Larkhall Pet Crematorium we are now looking to recruit an Aftercare Advisor to join our experienced crematorium team.

This varied role will encompass working with our team of Aftercare Advisors to provide pet cremation services to pet owners. While predominantly office based, this role also entails an element of visiting clients' homes, collecting from veterinary practices and working within the crematorium.

Within this role you will be working as part of a team, but also predominantly by yourself. We require someone with empathy, strong communication skills and a proven track record of excellent customer service.

This is a full time position working Monday - Friday 08:30-17:00.

Responsibilities include:
• Receive telephone calls from and making telephone calls to pet owner to make arrangement for the cremation of pets
• Taking payment for the cremation of pets
• Responding to... More Detail