Support Technician

Updated: May 03, 2024 03:22 AM GMT

Logical

Lyneham

Security Cleared 1st Line Support Technician - MUST HOLD VALID SC CLEARANCE (OR HIGHER) OR BE ABLE TO ATTAIN SC CLEARANCE.

£23,000-£25,000 plus bonuses

Location: Lyneham, North Wiltshire (ON-SITE full time)

This is a fantastic opportunity for a motivated 1st Line Technician with an aptitude for problem solving IT issues and excellent customer support skills. You will be working as part of an onsite Services team delivering quality front-line support for a prestigious MoD contract, with a key focus on delivering to the customer within the agreed service SLAs.

Note: Due to the work with MoD, you will need to hold valid SC clearance.

In the role, you will cover a broad range of Device, Compute, Network and Application services, the prime responsibilities include multiple aspects of IT End User Support:
• Providing 1st line support to End Users based both on and off site – this will involve driving therefore a full, clean driving licence is required
• Resolution and/or escalation of... More Detail