IT Support Technician

Updated: May 03, 2024 03:03 AM GMT

Eagle Communications

Baldock

IT Support Technician – Hitchin - £22,000 to £30,000.

We have partnered with an organisation based within the educational sector, who are searching for an experienced IT Support Engineer to provide 1st and 2nd line support onsite in a school in Hitchin.

Requirements Of The IT Support Technician
• 1st and 2nd line support experience
• Experience working with Microsoft devices - Windows server / Windows desktop, Office 365
• Happy to go through a DBS check.
• Strong communicator and customer facing experience.

Responsibilities Of The IT Support Technician
• Provide 1st & 2nd Line of support for computing and the school's server and network infrastructure.
• Maintain asset and inventory register.
• Build and setup computers, set up emails and use Active Directory to manage and set up user accounts.
• Attend and manage incidents and problem tickets within SLA's,
• Supporting the teaching, operation teams and the pupils across the school.

IT Support Technician – Hitchin - £22,000 to... More Detail