IT Support Consultant for Service Desk support
Updated: May 03, 2024 02:18 AM GMT
Ørsted
FredericiaImagine a future where you handle support tasks in our Service Desk for our global IT users and participate in the ongoing development of services
Join us in this role where you’ll handle IT support via telephone and remote tools and support users through our chat portal and service management system. You’ll be part of the Global Service Desk, with colleagues in Denmark, Malaysia, and US. The different teams have a virtual cooperation as well as global competence and team meetings. You’ll be part of a rotation scheme and switch between phone support, chat, dispatch, and follow-up time for ongoing cases. Our support setup is based on the ‘first time right’ principle, meaning that we solve 75% of all inquiries upon first contact with Service Desk.
Welcome to Service Operations Central Europe Competence Centre
You’ll be part of Service Desk where you, together with your colleagues, will provide first and second level technical support and guidance to users. The Service Desk... More Detail
Similar Jobs
Companies Hiring in Fredericia, Region of Southern Denmark
Center Denmark
Exyte
Energinet
Lagkagehuset
Jespers Torvekøkken
DLG-koncernen
Klinkhammer Intralogistics GmbH
Beierholm
LEMAN
SILVAN
Ørsted
Muehlhan Wind Service
emagine
Salling Group
Fyns Coating ApS
Monjasa
Banedanmark
PostNord
Exyte
Linde Gas & Equipment
New Jobs Posted in Fredericia, Region of Southern Denmark
Latest Jobs in Fredericia, Region of Southern Denmark
-
Process Expert
DLG-koncernen -
Offshore WTG Installation Manager
EarthStream Global -
Product Owner – frem digital transformation gennem ServiceNow
Energinet -
IT-koordinator – understøt et hold af specialister
Energinet -
To jurister til Ungdomskriminalitetsnævnets sekretariat i Fredericia
Domstolsstyrelsen -
Head of Risk Management
Ørsted -
Project Controls Director
Ørsted -
Erfaren SOC-analytiker til samfundskritisk it-infrastruktur
Energinet -
Erfaren og stabil Økonomichef søges til Fredericia Shipping A/S
ProSelection DK -
Ungarbejder - 7 timer - Fredericia
Lidl Danmark