Parts Advisor​/Acura Niagara

Performance Auto Group

St. Catharines, ON

Position: Parts Advisor (Acura Niagara)
Here’s what you’ll deliver:
Answering parts related to phone calls, receiving parts, maintaining organization and accurate inventory in the parts room.

Safely operating company vehicles to supply parts to technicians, customers and deliveries to wholesale customers.

Actively sell and promote parts to the customers and order parts based on needs.

Inspect damaged parts brought in by customers to determine the proper replacement.

Identify the necessary part on the basis of the customer’s description of the trouble. Examine returned parts for defects and confer with customers about exchanging the part or refunding their money.

Consult catalogs for stock numbers and prices and bring parts from the stockroom.

Suggest a part that is interchangeable.

Place a special order for the part or refer the customer elsewhere, if the customer needs a part that is not stocked. Unpack and mark incoming parts and store them in the stockroom according to a... More Detail

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