Switchboard Operator/RPT FTE

Updated: May 03, 2024 12:20 AM GMT

The Royal Mental Health Centre

Brockville, ON

Position: Switchboard Operator (RPT 0.2 FTE)
Duties :

Assists patients, staff, and public, in person or by telephone by:
Placing, directing, transferring calls using a multi-line telephone switchboard

Providing information and direction and facilitating arrangements for other forms of assistance.

Monitors fire panel and initiates emergency response calls to appropriate Emergency Services and provides other notifications as required.

Operates the internal paging system as required.

Performs other duties as required.

Works in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of the Royal.

Ensures a work environment that is conducive to The Royal’s Anti-Racism, Harassment and Discrimination Free Workplace policy.

Other duties, as required.

Qualifications:

Completion of Ontario Secondary School Diploma.

Previous switchboard experience, preferably using Mitel equipment.

Excellent oral and written communication skills.

Able... More Detail