Front Office Supervisor

Updated: May 02, 2024 09:45 PM GMT

Marriott International

Kuta Selatan, Badung Regency, Bali

Job Description For Front Office Supervisor(HOZ4481) in Kuta Selatan,Indonesia. Job Number 24076976Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Bali Ungasan, Jalan Raya Uluwatu, Banjar Giri Dharma Ungasan, Kuta Selatan, Bali, Indonesia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the... More Detail

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