Call Center Representative

Updated: May 02, 2024 08:35 PM GMT

Self

Hyderabad

Job Overview:

As a Call Centre Representative, you will be responsible for making calls to customers and explain packages that we offer.

Responsibilities:

1. You will know about our company products, services, and processes.

2. Make calls to customers for follow up on packages.

3. Contact our customers and provide information about packages and services.

4. Process orders and customer requests accurately and efficiently.

5. Achieve and maintain performance metrics such as call quality, and customer satisfaction.

6. Keep accurate record of customer interactions.

Requirements:

1. High school, diploma or equivalent; additional education or training is a plus.2. Proven Previous experience in a customer service or call centre role is preferred.

3. Excellent verbal communication skills in English (mandatory)

4. willing to learn and adapt.

5. Speaking Arabic is a big plus but not necessary.

Salary and Benefits:

1. Basic pay per sale is 5,000 PKR which means that compensation... More Detail