German Customer Support & Fraud Executive

Updated: March 02, 2024 09:00 PM GMT

Full-time Job in St. Julian's

Boston Link

St Julian's, Malta

Customer Support & Fraud Executive (German Speaking)

St Julians, Malta (Hybrid)

Salary: Competitive + bonus

Boston Link is currently recruiting on behalf of a prominent client within the iGaming industry for the position of Customer Service and Fraud Executive - German Speaking. This full-time role is based in St. Julian’s, Malta.

They are in search of motivated individuals fluent in German to join their team. As a Customer Service & Fraud Executive, candidates will play a crucial role in delivering exceptional service to clients in the German market. Reporting directly to the Customer Service Manager, they will be responsible for addressing customer queries via email and ensuring a positive customer experience while adhering to operational and regulatory processes.

Key responsibilities include:
• Responding to emails, live chats, and social media interactions.
• Monitoring and maintaining risk triggers in accordance with company policies.
• Collaborating closely with various... More Detail