Web Developer

Updated: May 02, 2024 02:21 PM GMT

Collinson

Cape Town

This is an exciting opportunity; we are looking for a confident and experienced Web Developer with (ideally) AWS DevOps level knowledge. HTML & JavaScript knowledge is essential. Python an advantage. Experience of Freshdesk/Freshworks is essential.

Key Responsibilities
• Perform daily checks across all platforms using monitoring solutions and escalate issues.
• To develop, support and configure the Omni channel product/solutions
• Identify any risks and/or concerns with regards to the application layer
• Active involvement in BCP/DR testing, including reporting
• Liaising with staff globally and forming strong working relationships
• Gather business requirements when on/off-boarding and/or change requests
• Document newly learned processes to build Internal knowledge base
• Perform solution documentation
• Working on ways to automate and improve development and release processes

Knowledge, skills and experience required
• Strong scripting in HTML & JavaScript
• Prior AWS Connect ... More Detail