Client Relationship Manager

Updated: May 02, 2024 02:21 PM GMT

XM

Cape Town

The Role:

We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a fast-paced and dynamic environment with learning and growing opportunities.

The main responsibilities of the position include:
• Develop and maintain excellent relationships with prospective and existing clients
• Responsible for activating new client leads and following up with potential clients
• Handle client inquiries via email and telephone and ensure that high level service is provided
• Perform personal clientele analysis and taking actions as required
• Promote available products and services to clients
• Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
• Ensure compliance with the company’s legal guidelines and compliance procedures
•... More Detail