Klantenservice Remote Work E-Commerce Project

Smartrecruitments

Leiria

Fully remote work - Equipment provided 40h/week Part-time availableOur client is a world's leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.The project:You wil be supporting Dutch-speaking clients of American clothing company which owns brands such as Tommy Hilfiger, Calvin Klein, Warner's, Olga and True & Co. The company also licenses brands such as Kenneth Cole New York and Michael Kors.You will:Listen to customers' questions and concerns, and provide answers and solutions;Troubleshooting regarding orders, deliveries, payments and returns;Provide information about digital products;Rerouting of issues to other departments.You need:Fluency in Dutch (must be at least C1) and communicative level of English (at least... More Detail

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