Customer Service Representative

Updated: May 01, 2024 10:27 PM GMT

The Wixroyd Group

Chichester

We are looking to recruit a confident and motivated person to join our friendly Customer Service Team.

Wixroyd is one of the UK’s biggest online engineering component suppliers to the engineering industry and mechanical engineers. We have gained a reputation for high quality, innovative products, with year-on-year sales growth.

Business growth has necessitated the need to expand our existing team and provides an exciting opportunity for new staff members to work in a fast paced and dynamic work environment, where an employee’s hard work and commitment to the business are recognised.

Role & Responsibilities:

Your responsibilities will cover a wide range of commercial activities including:

Keeping customers updated on existing orders.

· Processing orders and repeat orders on the computer system.

· Liaising with colleagues, mainly our purchasing team, throughout to ensure smooth progress of orders through to distribution.

· Co-ordinating customer returns and credits.

· Ensure... More Detail