Bilingual Support Specialist

Updated: May 01, 2024 09:41 PM GMT

Nupik by deSter

Polinyà

Nupik by deSter is a relevant player in foodservice packaging and tableware. As we expand our operations, we are looking for motivated individuals who are eager to grow and excel in a dynamic environment.

We are seeking a Bilingual Support Specialist to join our sales team. This role is crucial for managing our customer service-sale support, shipping, and commercial assistance. You will interact directly with our diverse international client base across different countries, being necessary to be fluent in English and Spanish.

Role Description

The Customer Service Representative will be responsible for answering customers' inquiries, providing assistance and resolving issues through the different communication channels (phone, email, chat). Additionally, the representative will write reports and perform other administrative duties as required.

Key Responsibilities

Provide post-sales support and manage customer service inquiries.

Handle shipping coordination and ensure timely... More Detail