Customer Service Sales Assistant

Updated: May 01, 2024 07:29 PM GMT

Focus BC

Surrey, BC

The Customer Service Sales Assistant is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a strong sense of motivation and professional demeanour in order to thrive in our firm. Once proficiency is shown consistently from the Customer Service Sales Assistant, the opportunity to develop into more of a leading role will be discussed with the Director of Customer Outreach.

Essential Job Responsibilities:
• Thoroughly track, organize and document all interactions with current consumers and potential new leads ensuring all departments are fully aware and all on track with one another
• Consistently have contact between current customers and potential new leads in order to meet the membership requirements of the firm
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