Medical Administrative Assistant & Receptionist - Berea, Durban

iMedrecruit

Durban

Our client, a specialist Neurosurgeon based in Berea is seeking to recruit an administrative assistant and receptionist who will attend to all the necessary responsibilities with professionalism and excellent patient care.

Responsibilities:
• Greet and assist patients in a courteous and kind manner, whether in person or telephonically.
• Register new patients and capture insurance information
• Manage and schedule patient appointments, ensuring efficient use of healthcare providers' time
• Coordinate and confirm appointments via phone, email, or messaging system
• Handle appointment cancellations and rescheduling as needed
• Answer and direct incoming phone calls and emails to the appropriate individual
• Respond to inquiries from patients, families, and other healthcare providers with professionalism and courtesy
• Relay messages accurately and in a timely manner
• Perform general clerical duties such as photocopying, faxing, filing, and maintaining the office
• Assist with typing... More Detail

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