Senior Patient Experience Manager

Updated: April 30, 2024 06:05 PM GMT

Bradford District Care NHS Foundation Trust

Shipley

Are you constantly thinking of ways in which we can keep the patient's experience at the heart of everything we do in a challenging, dynamic environment? If so, we would love to hear from you.

Our successful candidate will drive learning, change and innovation in response to complaints. They will develop systems and processes that effectively enable staff to understand the experience of people who come into contact with our services, either as users of services, carers of those who use services or potential users of services, and to develop and support the involvement of service users across the breadth of Trust activity, ensuring they are equal partners in the design and delivery of care.

This role will be accountable to the Head of Quality Assurance, Compliance and Patient Experience, and will work closely with them to support the Trust in understanding and improving the experience of people who use our services, their carers and families.

Closing date: 12th May

Interview date... More Detail