Customer Success Manager - Payments (Contractor) - Remote

Updated: April 30, 2024 01:59 PM GMT

Listopro

Córdoba, Córdoba Province

We seek a dynamic and customer-centricprofessional to join our team as a Customer Success Manager. Inthis role, you will be responsible for ensuring the overallsatisfaction and proactive retention of our valued customers.

As aCSE, you will play a pivotal role in building and maintaininglong-term client relationships, becoming a trusted advisor to ourcustomers.
• CustomerEngagement and Retention :
• Proactively engagewith customers to understand their core business and productusage.
• Implement strategies to enhance customersatisfaction and promote long-termretention.
• ClientTraining and Onboarding :
• Ensure effective andefficient onboarding of new customers, providing them with thenecessary training and resources.
• Collaboratewith internal teams to develop comprehensive training programstailored to customerneeds.
• Product Knowledgeand Education :
• Maintain a deep understanding ofour solutions and products.
• Educate customerson the most relevant features and functionalities... More Detail