Mechanical Helpdesk Support

Volpak

Santa Perpètua de Mogoda

About Volpak

Volpak, headquartered in Santa Perpetua de Mogoda, Spain, is the pioneer in the design and manufacturing of horizontal form-fill-seal (HFFS) machines for flat and stand-up pouches.

Volpak's customers are market leaders in the food, beverage, chemical, personal and home care, pharma & healthcare industries.

Volpak is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy.

Coesia has operating units in 36 countries, a turnover of 2,015 million euros in 2022, and over 8,000 employees.

About the role

The objective of this position is to support the follow-up of quality issues and respond to customer needs by managing spare parts orders and making technical preparations for technicians' trips.

Main responsibilities:
• Collect orders for spare parts and integrate installation dates in the planning.
• Supporting Customer Care Support in the follow-up of quality issues, follow-up of... More Detail

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