Customer Support

Updated: April 30, 2024 04:55 AM GMT

Jonsson Workwear

Alberton

Our depot stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life.

Customer Support plays an essential role through providing a brilliant service to new and existing customers, by connecting them to our unique world of workwear and offering them complete solutions.

The main responsibilities of the role include:
• Gaining a complete understanding of our entire product offering.
• Understanding customer needs and connecting them to the right solutions.
• Building and maintaining strong relationships with new and existing customers.
• Engaging directly with customers around any queries and concerns as well as taking incoming customer calls.
• Assist customers by preparing quotations for current and future orders.
• Ensuring all new orders are captured as efficiently as possible, managing the flow of... More Detail