Customer Success Manager

Updated: March 02, 2024 04:07 PM GMT

Full-time Job in Giv'atayim, Tel Aviv District

Mend.io

Giv'atayim, Israel

We are seeking a talented, results-oriented, energetic, and highly-motivated individual to join our Customer Success Team!

The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities.

The superior candidate will demonstrate core traits of ambition, resilience in the face of adversity, genuine curiosity about customers’ business needs, strong technical orientation, and ability to custom-tailor solutions for a variety of scenarios.

In this position, you will work Monday to Friday in a hybrid model, which means you will spend two days at the office and three days working from home.

Responsibilities
• Develop and maintain strong relationships at all levels within the customer organization.
• Be responsible for all the deployment and onboarding of the account.
• Develop technical proficiency with... More Detail