Customer Support Associate

Updated: April 29, 2024 08:19 PM GMT

Health insurance Job in Augusta, Kansas

Five Star Call Centers

Augusta, KS

Five Star Call Centers is headquartered in Sioux Falls, SD, and has been providing high-quality, inbound customer service outsourcing for over 35 years.
Learn more about Five Star Call Centers at FiveStarCallCenters.
com.
Do you likes to come into work and enjoy a good challenge? Come join our team as a problem solver.
You will take calls on accounts that require you to trouble shoot and research answers/responses.
You will work accounts that involve using multiple systems.
These calls aren't scripted out- so you can shine using your problem-solving skills to take care of the caller.
You feel good completing the call knowing that if follow up is necessary that you still did everything you could to take care of the caller! This position will assist customers via multiple support channels, including phone, chat and/or email, to resolve customer issues, provide customer training, problem identification and resolution, issue escalation, and follow up.
Position:
Customer Success Associate... More Detail